Technical Writer

Pakistan, Islamabad

Job Code

TW-0522

No. of vacancies

1

Experience

2-4 years

Job location

Gulberg Greens, Islamabad 

Responsibilities

  • Work closely with the SMEs and technical writers on the team to produce world class end-user documentation such as User Manuals, Installation Manuals, Release Notes, Migration Guides, Quick Start Guides, etc.  
  • Catch up with Subject Matter Experts (SMEs) to gather product information, process it, and transform complex ideas into simple and well-structured drafts.  
  • Collaborate with teams to gather improvements, fixes, and new features for a release and compile them into Release Notes.   

  • Update the related guides and release notes for any changes in the company product(s).  
  • Define complex ideas using lucid illustrations and tables using professional tools.  
  • Reach out to the most relevant stakeholders for feedback and incorporate it in documentation, style guides, and content templates.   
  • Perform QA of the user and in-house technical documentations, proofread and edit them for any grammatical, aesthetical, or structural errors.  
  • Willing to take responsibility of new ventures on the team such as trying an industry standard tool, learning a new technology, or training coworkers on it.   

Requirements

  • Bachelor’s degree with CS or Engineering background. 
  • Hands-on 2+ years of experience within the same domain. 
  • Someone who has a knack for technology, research, writing, and simplifying complex ideas into easy-peasy details.  

Nice to Have

  • A basic to intermediate knowledge of the following would be a ‘huge’ plus: 
  1. SCRUM Methodology  
  1. JIRA/ Confluence 

  1. SEO 
  1. Google Analytics 
  1. Blog Writing 
  • Research and document latest trends for user documentation practices and suggest updates for the style guides.  
  • Participate actively in department initiatives such as plan knowledge sharing sessions, templatize diagrams and documents, conduct workshops, etc.  

  • Understand the core concepts of knowledge management and follow best practices to maintain in-house knowledge base.   
  • Structure, document, and maintain API documentation, Software Architecture Documents (SAD), Software Requirement Specifications (SRS), and other technical documents.  
  • Understands the concepts of state diagrams, class diagrams, communication protocols, ERDs, etc.  

Benefits

  • Salary: starting at 100,000 PKR (more based on experience) 
  • Health insurance covered 

Apply Now!

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